Are you tired of experiencing the frustration of a malfunctioning remote control for your Hisense TV? You’re not alone.

Many users encounter issues with their remotes, from unresponsive buttons to complete failure to communicate with the TV.

However, fear not! In this blog post, we’ll delve into common reasons why your Hisense TV remote might not be working and provide effective solutions to get it back up and running smoothly. Say goodbye to the inconvenience of a faulty remote and hello to hassle-free TV viewing!

Why Is Hisense TV Remote Not working? Common Causes

There are several common reasons why your Hisense TV remote may not be working:

  1. Dead or Weak Batteries: The most common reason for a non-responsive remote control is depleted or weak batteries.
  2. Obstructions or Interference: Physical obstructions between the remote and the TV, as well as interference from other electronic devices, can disrupt the signal transmission, rendering the remote ineffective. 
  3. Software or Firmware Issues: Occasionally, software glitches or outdated firmware on the TV can cause communication issues with the remote control. 

How to Fix Hisense Tv Remote Not Working?

1. Check the Batteries

The first step to troubleshooting a Hisense TV remote that is not working is to check the batteries. Low battery power can cause the remote to function intermittently or not at all.

To check the batteries, remove the back cover of the remote and take out the batteries. Inspect the batteries for signs of corrosion or damage. If the batteries are corroded or damaged, replace them with new ones.

If the batteries are in good condition, try replacing them with fresh ones. Make sure to insert the batteries correctly, with the positive end facing up. Once the batteries are installed, try using the remote again to see if it works.

2. Clean the Battery Contacts

If the batteries are not the issue, the next step is to clean the battery contacts on the remote. Over time, dirt and debris can build up on the contacts, which can prevent the remote from working properly.

To clean the battery contacts, first remove the batteries from the remote. Then, use a cotton swab or soft cloth to gently clean the contacts. Make sure to remove any dirt or debris that may be present.

Once the contacts are clean, replace the batteries and try using the remote again. If the remote still does not work, let’s proceed to the next solution.

3. Check for Obstacles

If the Hisense TV remote is not working, it is possible that there are obstacles between the remote and the TV that are preventing the remote’s signal from reaching the TV. 

The remote control uses infrared (IR) signals to communicate with the TV, and any obstacles in the path of these signals can cause interference.

To check for obstacles, make sure that there is a clear line of sight between the remote and the TV.

Remove any objects that may be blocking the remote’s signal, such as furniture, curtains, or other electronic devices. 

Additionally, make sure that the remote is within the recommended range of the TV, typically around 10 feet (3 meters).

If there are no obvious obstacles, try moving closer to the TV and pointing the remote directly at the TV’s IR sensor.

4. Try Power Cycling the Remote

If the batteries and battery contacts are not the issue, the next step is to power cycle the remote. Power cycling the remote can help to reset the connection between the remote and the TV.

To power cycle the remote, first remove the batteries. Then, press and hold the power button for around 20 seconds. This will drain any remaining power from the remote and reset the connection.

After power cycling the remote,try using the remote again.

5. Disable RemoteNow Feature

Another troubleshooting step to address a Hisense TV remote not working issue is to disable the RemoteNow feature. This feature, if enabled, can sometimes interfere with the proper functioning of the remote.

To disable the RemoteNow feature, follow these steps:

  1. Head over to the ‘Settings’ in the TV menu.
  2. Navigate to the ‘Accessibility’ option.
  3. Disable the ‘RemoteNow’ feature.
  4. Consider disabling any other accessibility features that might be affecting the remote.

After disabling the RemoteNow feature, test the remote to see if it is working correctly. If the issue persists, you can explore other solutions.

6. Switch the Transmission Mode:

If the Hisense TV remote is not working, switching the transmission mode can help. Many Hisense TV remotes offer multiple transmission modes, such as Bluetooth and IR (Infrared).

If the remote is in a different mode than the TV, the TV may not respond to remote prompts.

To switch the transmission mode, follow these steps:

  1. Press the ‘Home’ button on the remote and navigate to ‘Settings’ in the TV menu.
  2. Go to ‘Accessibility’ and look for the ‘RemoteNow’ feature.
  3. Disable the ‘RemoteNow’ feature or any other accessibility features that might be interrupting the remote’s functionality.
  4. Now, head to ‘Settings’ and select ‘Remote and Accessories’.
  5. Change the mode in the settings menu. You can switch between Bluetooth and IR modes, depending on the TV and remote capabilities.
  6. Pair the TV remote via Bluetooth or disable it, depending on the situation.

If switching the transmission mode does not solve the issue, consider other solutions.

7. Update TV’s Software

To address a Hisense TV remote not working issue, updating the TV’s software can be a helpful solution. Outdated software can sometimes cause compatibility issues between the remote and the TV.

Here’s how to update the TV’s software:

  1. Ensure your TV is turned on and connected to the internet.
  2. Navigate to the Settings menu and select ‘Device Preferences’.
  3. Click on ‘About’ and then choose ‘System Update’.
  4. The TV will search for available updates. If there is an update, select ‘Update Now’.
  5. Once the update is installed and the TV restarts, test the remote to see if it is functioning correctly.

Updating the TV’s software can often resolve remote control issues by ensuring that the TV’s operating system is up to date.

If updating the software does not solve the problem, consider trying other troubleshooting steps or contacting Hisense support for further assistance.

8. Try Factory Resetting the TV

If previous troubleshooting steps have not resolved the issue of a Hisense TV remote not working, attempting a factory reset on the TV can be a potential solution.

Factory resetting the TV can help to clear any software glitches or settings that may be causing the remote malfunction.

To perform a factory reset on a Hisense TV, follow these steps:

  1. Press the ‘Home’ button on the remote control.
  2. Navigate to the ‘Settings’ menu.
  3. Look for the ‘Device Preferences’ or ‘System’ option.
  4. Select ‘Factory Reset’ or ‘Reset’ and follow the on-screen prompts to confirm the reset.
  5. Allow the TV to reset and restart.

After the factory reset is complete, test the remote to see if it is now functioning correctly. If the remote still does not work, consider exploring other solutions.

9. Get a Virtual Remote App

If your Hisense TV remote is not working, you can try using a virtual remote app on your smartphone. This can be a convenient and cost-effective solution, especially if you have misplaced your remote or if it is not functioning properly.

There are several virtual remote apps available for both Android and iOS devices. Some popular options include the Hisense Smart TV Remote app, the Android TV Remote Control app, and the Universal Remote Control app. These apps use your smartphone’s built-in infrared (IR) blaster or Wi-Fi connection to control your TV.

To use a virtual remote app, simply download and install the app on your smartphone, then follow the instructions to connect it to your Hisense TV. Once connected, you can use your smartphone to control your TV just like you would with a physical remote.

If you are having trouble connecting the virtual remote app to your Hisense TV, make sure that your TV and smartphone are both connected to the same Wi-Fi network.

You may also need to check your TV’s settings to ensure that it is set to allow remote control via Wi-Fi.

Overall, using a virtual remote app can be a great solution if your Hisense TV remote is not working. It can also be a convenient backup option to have in case you ever misplace your physical remote again in the future.

10. Get a Universal remote

If none of these troubleshooting steps work, consider purchasing a universal remote that is compatible with Hisense TVs.

This can be a good solution if the original remote is lost, broken, or simply not working properly. Universal remotes can be programmed to control multiple devices, making them a convenient option for those who have multiple devices in their home theater setup.

When purchasing a universal remote, look for one that is specifically designed to work with Hisense TVs.

Some universal remotes may not be compatible with all models, so it is important to check the compatibility before making a purchase.

Additionally, consider the features and functionality of the remote, such as backlighting, programmable buttons, and compatibility with other devices such as streaming players and soundbars.


In the realm of home entertainment, a malfunctioning remote control can quickly put a damper on your viewing experience.

However, with a little troubleshooting and know-how, resolving issues with your Hisense TV remote control is entirely achievable.

Whether it’s a simple battery replacement, re-pairing the remote, or addressing interference sources, the solutions provided in this guide are designed to empower you to take control of your entertainment system once again.

By following these steps, you can bid farewell to frustration and seamlessly resume enjoying your favorite shows and movies with the click of a button.

So, next time your Hisense TV remote decides to act up, remember, a quick fix might just be at your fingertips.

Winston, an experienced engineer with over 10 years in the tech industry, graduated from Stanford University. Having worked with renowned tech leaders like InnovateTech, Nexus Solutions, and Quantum Systems, his expertise shines through in his blog, Tech Fixes, where he shares practical solutions to common product issues.