If you’re experiencing issues with your Sandstrom Bluetooth keyboard, don’t worry, you’re not alone. Bluetooth keyboards are convenient and portable, but they can also present some challenges when it comes to connectivity and proper functioning.

In this guide, we’ve compiled 7 fixes that can help you troubleshoot any issues you may be facing with your Sandstrom Bluetooth keyboard.

These fixes are applicable to different types of Bluetooth keyboards, so whether you’re using a Sandstrom keyboard for your laptop, tablet or smartphone, these solutions should still work.

First Thing First

Before delving into troubleshooting, it’s crucial to consider three key points to respect your time:

If your recently purchased Sandstrom Bluetooth keyboard stops working shortly after buying it, it’s best to ask for a refund.

Save both money and time by choosing alternative keyboards that offer better performance at the same price, like “Logitech K380 Multi-Device Bluetooth Keyboard” and “Apple Magic Keyboard”.

Normally, a Sandstrom Bluetooth keyboard works well for 3-4 years. If you’ve used it for that duration, you’ve already got your money’s worth.

Trying to fix the keyboard at this point may only give you an extra 1-2 months of use. Trusting a fixed keyboard for long-term use isn’t advisable.

If you’ve used your Sandstrom Bluetooth keyboard for less than three years, you can attempt the practical fixes mentioned below.

How To Fix Sandstrom Bluetooth Keyboard Not Working

Now, for those who fall into the third category, here are some practical fixes you can try if your Sandstorm Bluetooth keyboard is not working:

Check Your Connection

To troubleshoot a Sandstrom Bluetooth keyboard that is not working, the first step is to check the connection.

This includes checking the keyboard’s batteries or power source, enabling Bluetooth in Windows, manually adding the keyboard as a Bluetooth device, and ensuring the keyboard is in range of the Bluetooth adapter on the computer. 

If the keyboard has been paired with the computer in the past but is not working now, try removing and re-adding the keyboard as a device in Windows.

If the issue persists, consider using the Microsoft Fix It Solution Center to diagnose hardware issues and resolve any problems with the Bluetooth keyboard. 

Check the battery:

To troubleshoot a Sandstrom Bluetooth keyboard that is not working, the second solution is to check the battery. If the keyboard is not responding to input, it may be due to a low or depleted battery. The manual for the Sandstrom SKBWHITEBT Bluetooth Keyboard indicates that the device should be charged fully before use. 

If the battery is not holding a charge, it may be necessary to replace it with a new one.

To replace the battery, you can follow the instructions provided in the manual or on the internet.

For example, a Reddit user (as shown in image) shared their experience of replacing the battery in a Tabsuit Bluetooth keyboard, which may be similar to the Sandstrom keyboard. 

The user suggested checking if the charge control circuit is built into the battery pack or on the circuit board.

If the battery pack is puffed up, it may indicate that the battery has reached the end of its life and needs to be replaced.

If the battery is not the issue, you may need to check other potential causes, such as connection issues, Bluetooth settings, or device compatibility.

Update Your Drivers

If your Sandstrom Bluetooth keyboard is still not working, it’s possible that you may have outdated or incorrect drivers. This can be done by following these steps:

  • Open the Device Manager on your computer.
  • Find and expand the “Bluetooth” category.
  • Locate the Sandstrom Bluetooth keyboard in the list of devices.
  • Right-click on the keyboard and select “Update driver” from the context menu.
  • Choose “Search automatically for updated driver software” to allow Windows to search for and install the latest drivers for your keyboard.
  • If Windows is unable to find updated drivers, you can try visiting the Sandstrom website or contacting their support to obtain the latest drivers.

Reset the keyboard

If your Sandstrom Bluetooth keyboard is not working, one possible solution is to reset the keyboard. To do this, press and hold the power button for a few seconds until the keyboard turns off.

Then, wait for a few seconds and press the power button again to turn it on. If the keyboard still does not work, you can try resetting it to its factory settings.

Check for Interference

Interference can affect the performance of Bluetooth devices, causing connectivity issues or lag. To check for interference, follow these steps:

  1. Minimize distance: Keep your keyboard and computer close to each other, as a shorter distance can help reduce interference.
  2. Remove obstacles: Move any objects or devices that might be obstructing the line of sight between your keyboard and computer, such as furniture, walls, or other electronics.
  3. Avoid other Bluetooth devices: Keep other Bluetooth devices away from your keyboard and computer, as they can interfere with the signal. This includes speakers, headphones, and other wireless devices.
  4. Check for other sources of interference: Other sources of interference can include Wi-Fi routers, cordless phones, microwaves, and other appliances. If possible, move your keyboard and computer away from these sources.

Also Read: Surface Laptop Keyboard Not Working

Clear Pairing History

If your Sandstrom Bluetooth keyboard was previously connected to another device and is now having trouble connecting to a new one, try clearing the pairing history. This will reset the keyboard’s connection settings and allow it to be discovered as a new device.

here’s how to clear pairing history on a Windows computer:

  • Open the Settings app and go to Devices.
  • Select Bluetooth & other devices.
  • Under “Other devices”, select your Sandstrom keyboard and click on Remove device.
  • Follow the prompts to confirm the removal of the keyboard.

Contact Sandstrom Support:

If none of the previously mentioned solutions yield positive results, it’s time to reach out to Sandstrom customer support.

Their specialized assistance can guide you through more advanced troubleshooting steps tailored to the specific nuances of your Sandstrom Bluetooth keyboard.


So, there you go! Those were some easy steps to fix your Sandstrom Bluetooth keyboard.

Remember, if you’re still having trouble, it’s okay to ask the people at Sandstrom for help. They’re there to make sure your keyboard works perfectly!

Winston, an experienced engineer with over 10 years in the tech industry, graduated from Stanford University. Having worked with renowned tech leaders like InnovateTech, Nexus Solutions, and Quantum Systems, his expertise shines through in his blog, Tech Fixes, where he shares practical solutions to common product issues.