Is your Anker speaker refusing to charge when you need it most? Don’t worry, we’ve got you covered! In this blog post, we’ll explore 8 simple solutions to get your speaker charging again in no time.

Whether it’s a simple reset or checking for physical damage, we’ll walk you through each step to revive your Anker speaker and enjoy your favorite tunes hassle-free

First Thing First:

Refund Recommendation: If your newly purchased Anker speaker is not charging correctly, it’s best to ask for a refund. Save your money and time by considering other speakers available at the same price, like “JBL speakers” and “Bose speakers”.

Speaker Lifespan: Typically, Anker speakers work well for 1-2 years. If you’ve used it for that long, you’ve already got your money’s worth. Fixing it might only give you an extra 1-2 months, and relying on it after a repair isn’t a great idea if you want hassle-free music enjoyment.

Fixing Your Anker (If Under 2 Years): If your Anker speaker is less than two years old, you can try the practical fixes mentioned below.

How to Fix Anker Speaker Not Charging:

Check the Charging Cable and Outlet

To troubleshoot the charging issue with your Anker speaker, start by examining the charging cable and outlet.

Begin by testing with a different charging cord and connecting the speaker to another power outlet.

If the speaker charges using a different cable and outlet, it suggests a potential issue with the original cable or outlet.

Additionally, double-check that the charging cable is securely plugged into both the power source and the speaker.

Clean the Charging Port

To resolve the problem of an Anker speaker not charging, consider cleaning the charging port as a potential solution. This can enhance the connection for charging by ensuring proper contact.

Use a dry, soft cloth to gently wipe away any dust or debris that might be blocking the charging port.

Remember to avoid using sharp or abrasive tools during cleaning to prevent damage to the port. Keeping the charging port clean regularly can improve the charging process and extend the speaker’s lifespan.

Perform a Reset:

A straightforward reset can often resolve charging issues stemming from minor software glitches in your Anker speaker. Follow these steps:

  1. Disconnect the charger from the speaker.
  2. Press and hold the Power and Volume Down buttons simultaneously for approximately 10 seconds.
  3. Wait until you hear a sound, then wait a few additional seconds before powering on the speaker again.

If successful, this process should address any software-related charging problems you may be experiencing.

Also Read: Why Is My ION Speaker Not Charging?

Update the Firmware

To ensure optimal performance and address any potential bugs, Anker regularly releases firmware updates for its speakers. Follow these steps to update your speaker’s firmware:

  1. Download the latest app for your Anker speaker.
  2. Connect your speaker to your smartphone.
  3. Open the app, navigate to the “More” section, and select the update prompt.

Updating the firmware can help resolve compatibility issues that might be impacting the charging process.

Check for a faulty PCB

A defective PCB (Printed Circuit Board) could be the reason why an Anker speaker is not charging. This problem might become apparent if the speaker functions only when connected to the charger but fails to power on when disconnected from it.

Additionally, the battery monitor may display a specific percentage even when the battery is removed, and the charging LED might only flash with the battery disconnected.

In such instances, it may be necessary to inspect the pin connections for the battery connector and consider replacing the PCB to resolve the charging issue.

Check for physical damage

If your Anker speaker isn’t charging, it’s essential to investigate any physical damage that might be causing the issue.

Check the charging port for any debris or signs of damage, ensuring a clean and unobstructed connection. Also, inspect the charging cable for any fraying or other damage that could impede proper charging.

If you find any damage to the cable or adapter, it’s advisable to replace them with high-quality products that adhere to USB-C standards, such as the Anker Prime 100W GaN Wall Charger (3 Ports).

In the event that the charging port on the speaker itself is damaged, it may necessitate repair or replacement. Repair costs can vary, typically ranging from $50 to $250, depending on the model and the repair service.

Additionally, ensure that the speaker’s body is free from any cracks or physical damage that could affect its functionality.

If any damage is found, it’s best to address it promptly to avoid further issues with charging or overall performance.

Check for Battery Damage

If you’ve exhausted the previously mentioned solutions and your Anker speaker still isn’t charging, it might be due to a battery issue. Keep in mind that Anker speakers use Lithium-Ion Rechargeable Batteries, which have a limited lifespan.

If you’ve consistently used the speaker for over a year, it’s possible that it has lost the ability to hold a charge effectively. In such cases, the best course of action is to replace the battery.

For a more thorough assessment of battery health, you can use a multimeter (as shown in image). Set the multimeter to the ohms setting and check the resistance of the speaker.

A healthy speaker should exhibit very low resistance, typically below 0.1 ohms. Then, switch the multimeter to the DC voltage setting and measure the voltage across the speaker terminals. A healthy speaker battery should display a voltage between 12.6 and 12.8 volts.

If the resistance is too high or the voltage is too low, it suggests potential damage to the speaker battery, necessitating replacement.

It’s important to highlight that replacing the battery can be a complex and potentially hazardous process. It’s advisable to seek professional assistance to ensure the battery is replaced safely and accurately.

Contact Customer Support:

When all else fails, it’s time to seek assistance from Anker’s customer support. Please provide them with details about the troubleshooting steps you’ve taken.

They may offer further guidance or initiate a replacement process if your speaker is still under warranty. Remember, customer support is there to help, so don’t hesitate to reach out.

Bonus Tips:

  • Power Down While Charging: Turn off your speaker during the charging process for faster and more efficient charging.
  • Let It Rest: Avoid using the speaker while it’s charging to optimize the charging process.
  • Temperature Considerations: Keep your Anker speaker in moderate temperatures to prevent adverse effects on battery life.


Don’t let a charging issue dampen your music experience with your Anker speaker. With these 8 easy fixes, you can quickly diagnose and resolve the problem without any hassle.

Whether it’s a simple reset or a thorough inspection for physical damage, you’re now equipped with the knowledge to keep your Anker speaker charged and ready to go whenever you need it.

So, go ahead, apply these solutions, and get back to enjoying your favorite tunes with peace of mind!

Winston, an experienced engineer with over 10 years in the tech industry, graduated from Stanford University. Having worked with renowned tech leaders like InnovateTech, Nexus Solutions, and Quantum Systems, his expertise shines through in his blog, Tech Fixes, where he shares practical solutions to common product issues.